Shipping and delivery
Yael Kimono Shipping Policy
At Yael Kimono, we prioritize efficient and careful delivery of your order. Here are the key details of our shipping policy for a smooth shopping experience:
Complimentary Shipping
We are pleased to offer free shipping for all orders exceeding AU $120, ensuring your purchase arrives without additional charges.
Standard Shipping Fee
For orders under AU $120, a nominal shipping fee of AU $12.99 will be applied, ensuring your package is handled with the utmost care and delivered promptly.
Order Processing
Our commitment is to dispatch your order within 1-3 business days. This period allows us to meticulously prepare and package your order, ensuring it meets our high-quality standards.
Order Tracking
Upon dispatch, you'll receive an email containing your tracking number. This feature enables you to monitor the progress of your delivery, bringing your exquisite dress from our door to yours.
Delivery Timeline
Expect your order to arrive within 7-10 business days across Australia 🇦🇺 and New Zealand, packaged securely to maintain the pristine condition of your dress.
Dedicated Customer Support
For any shipping inquiries or assistance, our customer support team is at your service. Contact us at contact@yaelkimono.com for prompt and friendly help.
Experience the care and quality of Yael Kimono with every order, complemented by our thoughtful shipping practices.